No Fault Customer Testimonials

No Fault Safety Surface and No Fault SporTurf was installed on this project

“Hi Brian, as you can imagine this is not an everyday project. As with my relationship with Landscape Structures, Inc, I value the one with No Fault in so many ways. Playscapes strives in supplying only high quality products to our customers. After researching safety surfacing lines to complement our other park and playground lines, Laurie and I realized that our company would benefit the most to seek out a relationship with No Fault. From the very first phone call to No fault and speaking with Jennifer, we knew that we had found the type of company that we desired to work with. Three and a half years later, we couldn’t be happier. Jennifer and Jay, my two points of contact at No Fault, have always been professional, personal and very easy to work with. We take great comfort knowing that we are providing our customers only the best in poured-in-placed product.

During the design process Jennifer and Beth(I think) could not have been more helpful. We went to the playground committee several times with revisions( 14 total lsi revisions and probably 8 No fault revisions). Each time Jennifer was very quick to respond with the changes.

Jay’s installers did an excellent job installing the surfacing. The general contractor had liquidated damages of $3,000/day for any days over the completion date. Jay’s installers worked daylight to dark thirty, finishing the surfacing 5 days before the estimated time of completion. Needless to say the GC was very pleased with their speed.

After working with No Fault on several projects, it’s easy to understand why they are the premier safety surfacing company in America!”

Max Maxwell, Vice President of Sales, Playscapes of Mississippi

No Fault Safety Surface and No Fault SporTurf was installed on this project

“You have all done a tremendous job and are a huge part of the success of this project.”

Mike Goode, Project Manager, Veterans Northwest

“We have had many compliments on the play areas. Thanks for your work and your guys work on our project. It was a pleasure!”

Jeff Fogarty, Project on-site superintendent, Veterans Northwest

Residential Pool in Dover, NH

“It is rare that I would take the time to write a testimonial about a service provided at my home. However, NoFault Surfaces warrants an exception. On May 23, 2011 NoFault resurfaced my pool deck and patio area. The installation team finished the rather complex project totaling about 1700 SF in two days. The team members provided a premium quality service. They were professional and very pleasant people.

The visual effect of this material is outstanding. The edges around the pool are clean and straight. The team nicely tapered the material contiguous to the “skimmers” to prevent children from tripping. Unlike concrete, there is no need for unsightly expansion joints and seams. The team carefully blended the surfacing material into a 30’ fieldstone wall. It was so carefully integrated that it appears as if the wall was placed on top of the material. As stated by my neighbor, it is absolutely gorgeous.”

Residential Pool Deck, Lyndon E. Goodridge, Dover, NH

“Our guests have had wonderful things to say about the surface, and we are getting inquiries for more funding! You guys are the greatest.”

Christina Seidel, Children’s Museum of Brazos Valley, Bryan TX

“Vicky - The playground looks absolutely wonderful and all the parents are thrilled with it! Thanks for the super customer service you, Jay and Barbara provided and the kindness in which it was given. I would be glad to recommend your company or give you a reference if needed anytime. The workmen were professsional and answered any questions we had. Thanks to all of you for making this such a painless endeavor for me!”

Kathy Huntley, Director, Epworth Day School, Norfolk, VA

“No Fault did a great job. Surfaces look great and are getting plenty of use.”

Alan English, JohnsonKreis Construction; Birmingham, AL

“Excellent job, professionally completed, respectful to school staff, cleaned site.” 

John Mason (General Contractor) for the Sacred Heart Catholic School Playground in Bronx, NY; Installed October 2010

“Jay this crew was outstanding and represented themselves well. Job well done.” 

Elmer Florentino (General Contractor) for the Harvard Yard Child Care Center Playground in Cambridge, MA; Installed November 2010

“All your people were extremely courteous & professional. I would have no reservations recommending your company to anyone.” 

Bruce Howard (General Contractor) for the Shamam Residence Playground
in Coral Gables, FL

“What amazes me is how quickly they did the job. I would recommend them to anyone.” 

Travis Scogin, Homeowner of Residential Pool Deck in Somersworth, NH

Episcopal High School Tennis Court after Resurfacing

“No Fault went above and beyond the call to resurface the Episcopal tennis courts. The No Fault team - from supervisors to laborers- were dedicated to getting the job done right. We really appreciate their added time and effort in producing 5 beautifully refurbished courts that drain well after a South Louisiana hearty rain. Thanks No Fault!” 

Myra M. Mansur, Director of Athletics, Episcopal High School of Baton Rouge, LA

“Barbara - We are really pleased with the sealant! It looks fabulous! We also wanted to let you know the playground at 6006 is beautiful! The kids sent me a poster today with remarks such as…”we feel safe to play” “no more scraped knees” and “It’s so squishy”! They are really pleased!” 

Bea Curl, Child Care Programs Mgr., NIH Child Kind Playground, Rockville, MD

“The guys who are working here are very conscientious and courteous! I wanted to let you know that they are doing a nice job and working very hard! Our students in the Pre-K three/four room are having a ton of fun watching the progress on the playground!” 

Kathy Gray, ECP Village, Austin, Texas

“David - The stadium has really come around. Your product really helps bring the whole thing together. It has been very easy working with your sales staff and project managers while coordinating the install. They know the product and process completely which always helps a general contractor. The surfacing is flawless and the custom color turned out perfect. Coach Mainieri and the whole staff love it and say they wish they had put in all the way around the field.” 

Jake C. Mayo, Buquet & LeBlanc, Inc. (LSU Baseball Stadium)

“Jay, Vicky, and Barbara - I want to tell you how beautiful the surfacing is at our playground! The installers were great, hard workers, courteous, and professional. They did an awesome job. We will highly recommend No Fault for surfacing. Thanks again for all your generosity and help with this project. We appreciate you and are very grateful for your help.” 

Jennifer Daniel – Strong Reach Playground, Bowden, GA

“I will never use anyone other than No Fault just simply because it is a company I can trust to get the job done, and get the job done right with great material that has proven to me to stand the
test of time.” 

- Cherlyn Wilhelm, Alternative Designs

“Jay…the court looks great! Today was the first day we really "used" it after the 48 hour cure period, and it is wonderful. I wasn't at home when the install was done, but my wife and father in-law were. They had nothing but good things to say about your crew. Very courteous, professional, and friendly. My two young sons were also provided with hours of entertainment! The end result is better than I expected, and the transformation of our backyard is beyond measure. They really did a great job on the install. I'd be happy to be a reference if you need one for residential settings.”

- Dan Scholz Residence, St. Louis, MO

“I am so glad that we’re able to work together – the professionalism of your company, friendliness of your personnel, and quality of workmanship are much appreciated.” 

- Tania Hahn, Hahn Enterprises, New Orleans, LA

The Geraldine Evans Playground

“Love the playground. ... It looks awesome! For me the whole process from start to finish was second to none. You guys were unbelievably professional, especially in light of my order occurring during a natural disaster, and rose above and beyond to keep the installation on schedule when we increased our surface area at the last minute. The installation crew were a pleasure to work with. I would highly recommend No Fault to anyone interested in this amazing surface. My children say it is so spongy it must be the same as when you walk on the moon. Well the moon perhaps we haven't got but we are all on cloud nine :) ” 

- Geraldine Evans Greenwich, CT

Crew works on new pathway

“Jay has been fabulous to work with and I really appreciate all the care and support you all have demonstrated throughout our first season in the New Box. First of all it’s a maintenance free surface! It’s almost as once you set it, you forget it. At most you might sweep it occasionally just to keep it clean, but it does not require any dragging or constant edging. Secondly, it does not get dusty like most warning track material. Thirdly, it’s safe for players to run on in foul territory. Lastly, it’s aesthetically pleasing because it gives the ballpark nice, clean, symmetrical appearance, which is good for everybody players and fans alike. I wouldn’t be surprised if (at the end of the year) Coach Mainieri asked our administration to wrap the surface all the way around foul pole to foul pole. There is no question, that I would recommend this application to anybody even considering building or renovating their current facility. It is a top notch product, that belongs on a baseball field because it is the perfect balance between the natural grass (field of play) to the warning track areas near dugouts, bullpens, & walls.” 

- Javi Sanchez; LSU Baseball, Baton Rouge, LA

“Wendell Bardsley and his crew were great! What a great experience it was to have such a good crew working together on our property. Very clean, very polite, very professional. If you ever need referrals please don't hesitate to let me know and I'll be happy to tell any future customers what a great job this was.” 

- Chris & Rick Bullock – Pool Deck in Burleson, TX

“Everything went well and the floor looks amazing.” 

- Dennis Orr, Watiki Indoor Waterpark, Rapid City, SD

“I have thoroughly enjoyed working with No Fault on the LeBron James Family Foundation playground projects in New Orleans and Phoenix. Their product design was innovative, their soft surfacing provides a safe place for kids to play, and the fact that No Fault uses recycled materials was very important to us.” 

- Jakki Nance, Director of the LeBron James Family Foundation

“I heard about No Fault from other coaches who had used the product. I was very pleased with the service from the initial visit to the installation. Everyone involved in our program was pleased with the addition of our No Fault halo around home plate. It really makes the plate area look good and helps with the maintenance as well. I would highly recommend No Fault and will use the product again when we re-do our dugouts.” 

- Kyle Achord, Catholic High School - Baton Rouge, LA

“I truly felt very fortunate to have chosen No Fault for this project. The price was within my budget, the product was superior, the installation was seamless and the end result is perfect. But most of all, I truly feel like I have dealt with a reliable, reputable company.” 

- Stacey Allesandro, Spring Ridge Academy Kenner LA

“Brian is a great salesperson! Smooth process! Customer is very happy!” 

- Rainbow Station Cedar Park, TX 

“Thank you for everything! Your office people and your installers are great!” 

- Stacey Allesandro Spring Ridge Academy Kenner, LA 

“Wendall and his crew did a great job! Very professional and hard workers!” 

- Jeff Bain, Director of Athletics - Martin Methodist College, Pulaski, TN 

“We very much enjoyed doing business with No Fault. We found them to be professional and efficient.” 

- Will T. York, III Episcopal High School Baton Rouge, LA 

“We were extremely impressed with the quality of No Fault’s products and their creative ability.” 

- Jakki Nance LeBron James Family Foundation 

“I wish that all of the projects that I’m involved in here would run as smoothly as it did working with your staff. The natural circumstances of rain were unavoidable; however, from the initial contact, to working with Jay and Norman and him keeping me informed about the progress until completion, it has been a pleasure. I will let you know if anything else is needed.” 

- Joshua Hayes, Jr., Baton Rouge, La 70806 

“I wanted to take this opportunity to thank you greatly for all of your help installing the playground surface. Your team has truly been an excellent group to work with. Every member of the No Fault team that we dealt with, from the start, was very professional, helpful and exemplified customer service. Thank you for such great service.” 

- Brett Richard, Cypress Heights Academy, Baton Rouge, LA 

“The installation crew did a good job. Very courteous.” 

- Tommy Kessler, First Baptist Church, Linden, TX 

“Service with No Fault has been phenomenal. I give a glowing recommendation to anyone considering business with this company. Great teamwork and excellent service!” 

- Brett Richard, Cypress Heights Academy, Baton Rouge, LA 

“We want to express our satisfaction with the playground surface (No Fault Safety Surface) used on our playground, designed for use specifically by children with various disabilities. Our tight schedule...was met with time to spare, due largely to your efficient installation crew and their ability to coordinate with the work of other groups on site at the same time, working together to give us an entire finished product of which we can be proud. The surface material is of the highest quality and with proper maintenance, should last a long time.” 

- Gregg Stephens, R.A., Harris County, Houston, TX (Lindsay Lyons Park) 

“The mayor is very pleased with the park.  The engineer said Norman was great to work with.” 

- Susan Garst, Arkoma Playgrounds (City of Emerson, Arkansas) 

“You are the greatest and thanks for everything.”

– Dot Brown-LaSalle, Family Gateway Women’s Shelter, Dallas, TX

“Thank you for doing a wonderful job!”

– Gilly Babb, Good Shepherd School, Ruxton, MD

“The customer was very happy with how quickly the installation was completed.  Excellent job.”

– Martin McNeill, American Parks (Dallas International School)

“Great team and very professional. I would recommend you all to the President and the White House (smile).”

– Sandra Morrissey, Pope Air Force Base Georgia

“I would like to thank Brian Connolly for all his help and everyone that worked on getting this project on the move.  I hope to work with you on another project.”

– Marlem Segovia, Economic Construction, Inc. in Houston, TX
(Lindsay Lyons Park, Humble, TX)